Features:
• Removable, washable cotton/polyester lining
• Made by hand, so sizes may vary slightly from those stated
• Stylish and durable
• Available without lining
• Lightweight
• Perfect for outings with the kids
• Different basket finishes available
• Perfect for children at weddings, picnics & Easter egg hunts

Materials:
• Full light steamed willow - tan real leather - removable cotton/polyester lining

Please be aware that where our products are made from natural materials, colours may vary slightly.

Delivery:

Orders placed by 12pm are normally dispatched that day and delivered in 2-3 Working Days.

Delivery charges

Frequently Asked Questions

How long does it take to deliver?
We aim to deliver on the NEXT working day of receiving your order for orders placed before noon and delivered to mainland GB (courier restrictions permitting). 

How do I find out when my delivery will arrive?
All orders will be delivered Monday to Friday (excluding bank holidays), generally on a next day service. During adverse weather conditions, deliveries may be disrupted. On despatch tracking details will be sent via email. Delivery updates will be sent via email or SMS directly from the courier.

Who will deliver my item(s)?
We use Parcelforce and DPD 24/48 hour service. If you request for comments to be added to your delivery, please be aware that it is down to the discretion of the individual courier driver; unfortunately, we cannot be held responsible for instances when specific instructions (e.g. please leave in porch) are not followed through by the driver.

Will all my items arrive together?
Our products come from multiple locations and therefore unfortunately it is not always possible to consolidate your order into one delivery. You will receive tracking information for all deliveries plus SMS or email notifications from each courier.

Returns and Refund Policy:

Returns

You are more than welcome to return your item(s) within 14 calendar days from the date you have received it.

To be eligible for a return, your item(s) must be unused, in the same condition as received and in its original packaging

You will be responsible for paying your own shipping costs for returning your item(s). Shipping costs are non-refundable.

Please complete our Returns Form this will prevent any delay in processing your return.

Download Our Returns Form

Returns address

Wovenhill Design Ltd
Cobden Mill
Gower St
Farnworth
BL4 7HA

As we are an online only company with no retail premises we cannot trade as such, therefore, we are unable to accept returns in person.

Refunds
Once the goods have been received and inspected, we will refund via the original payment method used to purchase your item(s) within 48 hours. It may take longer to show on your statement depending on your card issuer.

Contact us if you need any further assistance with your return at sales@wovenhill.co.uk

In the unlikely event that you receive an item with a fault or damage, please email us at sales@wovenhill.co.uk with your order number and photos of the issue within 7 calendar days of delivery. We will aim to contact you to discuss a solution within 2 working days