Delivery
Delivery
Orders placed by 12pm are normally dispatched that day and delivered in 2-3 Working Days.
Delivery charges
| Delivery Area | Order Value | Cost |
|---|---|---|
| Great Britain | £150 or above | Free |
| Up to £149.99 |
Next Day £7.95 Standard £4.95 |
|
| Northern Ireland | £9.95 |
Frequently Asked Questions
How long does it take to deliver?
We aim to deliver on the NEXT working day of receiving your order for orders placed before noon and delivered to mainland GB (courier restrictions permitting). Due to their generous size the following are shipped on a 48 hour delivery service:
| Description | Size | SKU |
| Wovenhill Wicker Grey Wash Hamper | X Large | EL-3EL9-2Z3I |
| Wovenhill Kubu Rattan Storage Trunk | X Large | HADE001 XL |
| Wovenhill Kubu Rattan Tall Oblong Log Basket with Wheels | X Large | HADE010 XL |
| Wovenhill Kubu Rattan Rectangular Log Basket with Hoop Handles | X Large | HADE011 XL |
| Wovenhill Bamboo Oval Log Basket with Wheels and Hoop Handles | X Large | HADE013 XL |
| Wovenhill Bamboo Rattan Rectangle Storage Log Basket with Wheels and Hoop Handles | Large | HADE014 L |
| Wovenhill Bamboo Rattan Rectangle Storage Log Basket with Wheels and Hoop Handles | X Large | HADE014 XL |
| Wovenhill Bamboo Rattan Rectangular Storage Log Basket with Wheels | X Large | HADE015 XL |
| Wovenhill Bamboo Rattan Rectangle Log Basket | X Large | HADE016 XL |
| Wovenhill Kubu Rattan Log Baskets with Wheels and Hoop Handles | X Large | HADE023XL |
How do I find out when my delivery will arrive?
All orders will be delivered Monday to Friday (excluding bank holidays), generally on a next day service. During adverse weather conditions, deliveries may be disrupted. On despatch tracking details will be sent via email. Delivery updates will be sent via email or SMS directly from the courier.
Who will deliver my item(s)?
We use Parcelforce and DPD 24/48 hour service. If you request for comments to be added to your delivery, please be aware that it is down to the discretion of the individual courier driver; unfortunately, we cannot be held responsible for instances when specific instructions (e.g. please leave in porch) are not followed through by the driver.
Will all my items arrive together?
Our products come from multiple locations and therefore unfortunately it is not always possible to consolidate your order into one delivery. You will receive tracking information for all deliveries plus SMS or email notifications from each courier.